Temporary Unavailability of Online Customer Service(Feb.28)

2024-02-28 00:54

Dear LBank Users,

We would like to inform you that, starting from 00:24 PM (UTC+8) on February 28, our online customer service system will be temporarily unavailable due to technical issues with a third-party service provider. Unfortunately, we are unable to provide a specific timeline for when the service will be restored.

During this period, we encourage you to reach out to us via email at [email protected] for any inquiries or support needs. Please rest assured that we will be offering 24-hour email support to assist you without delay.

We sincerely apologize for any inconvenience this may cause and deeply appreciate your understanding and continued support.

Thank you for your patience and cooperation.

Live Chat
Customer Support Team

Just Now

Dear LBank User

Our online customer service system is currently experiencing connection issues. We are working actively to resolve the problem, but at this time we cannot provide an exact recovery timeline. We sincerely apologize for any inconvenience this may cause.

If you need assistance, please contact us via email and we will reply as soon as possible.

Thank you for your understanding and patience.

LBank Customer Support Team