Important Compliance Update for Cryptocurrency Trading in South Korea

2023-11-08 21:26

Dear LBank Users,

We wish to inform our users based in South Korea that due to compliance with local regulatory requirements, the trading of privacy coins including ZEC, ROSE, DASH, WLD, XMR, ZEN, RLC, SCRT, and MOB will be suspended for spot and contract transactions effective from November 9, 2023, at 16:00 (UTC+9).

 

If you currently have open orders or positions in any of these assets, we urge you to withdraw or close them before the aforementioned time. Any remaining open orders or positions after this deadline will be subject to forced cancellation and liquidation.

 

Please note that this change does not affect users from other countries, who may continue to trade as usual.

 

We appreciate your understanding and cooperation in this matter. Should you have any queries or require assistance, do not hesitate to reach out to our online customer service.

 

Thank you for your continued support!

 

Live Chat
Customer Support Team

Just Now

Dear LBank User

Our online customer service system is currently experiencing connection issues. We are working actively to resolve the problem, but at this time we cannot provide an exact recovery timeline. We sincerely apologize for any inconvenience this may cause.

If you need assistance, please contact us via email and we will reply as soon as possible.

Thank you for your understanding and patience.

LBank Customer Support Team