Explanation of Temporary Network Interruption (12.5)

2025-12-05 17:14

Updates:

We have completed the switch and are displaying normally at 09:10 on December 5, 2025 (UTC). If you have any issues, please contact us.

Dear LBank Users,

Due to a service outage with Cloudflare, starting from 08:50 on December 5, 2025 (UTC), some countries and regions are experiencing network connection interruptions or abnormal data display issues. We are urgently switching to other service providers, which is expected to take 15-30 minutes to complete all switches, and is anticipated to be finished before 09:20 (UTC). You can contact us via [email protected] or livechat for communication.

LBank Team

December 5, 2025

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Live Chat

Customer Support Team

Just Now

Dear LBank User

Our online customer service system is currently experiencing connection issues. We are working actively to resolve the problem, but at this time we cannot provide an exact recovery timeline. We sincerely apologize for any inconvenience this may cause.

If you need assistance, please contact us via email and we will reply as soon as possible.

Thank you for your understanding and patience.

LBank Customer Support Team