Announcement on Grid Trading Service Upgrade

2022-12-07 23:37

Dear LBank users,

Due to the system upgrade of grid trading (strategy trading), LBank will suspend grid trading services starting from 23:00 (UTC+8) on December 7, 2022. During the upgrade period, the grid trading strategies previously created by users will continue to run. At the same time, the grid trading strategies can not be created, modified, deleted, stopped, or other related operations until the update is completed. The upgrade is expected to be completed by 18:00 (UTC+8) on December 9, 2022. We recommend you use the official website or download the latest app. For further updates, please pay attention to the following notification.

We are sorry for the inconvenience. If you have any questions, please don't hesitate to get in touch with our online customer service.

 

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If you have problems, please contact LBank official email: [email protected], and we will provide sincere, friendly and immediate service for you. We also welcome you to join LBank.info official English community to discuss the latest issue, (Telegram): https://t.me/LBank_en.

Live Chat
Customer Support Team

Just Now

Dear LBank User

Our online customer service system is currently experiencing connection issues. We are working actively to resolve the problem, but at this time we cannot provide an exact recovery timeline. We sincerely apologize for any inconvenience this may cause.

If you need assistance, please contact us via email and we will reply as soon as possible.

Thank you for your understanding and patience.

LBank Customer Support Team