Spending Deduction Vouchers are promotional benefits issued by LBank that can be used to offset part of a purchase amount when the applicable conditions are met. They currently support USDT purchases only and are valid for the Pay or Card service specified on the voucher.

Please refer to the voucher details and payment page for the deduction amount, minimum spending requirement, eligible service, and expiry date.

Usage Rules

Before using a Spending Deduction Voucher, please note the following:

  1. The purchase amount must meet the minimum spending requirement specified on the voucher. Fees do not count toward this requirement.

  2. Vouchers are valid only for LBank Pay or LBank Card service specified on the voucher.

  3. Only one voucher may be used per order. Vouchers cannot be combined.

  4. Vouchers apply to the purchase amount only. You remain responsible for any fees.

  5. Each voucher is valid for a single use and is fully redeemed once used. Any unused value is forfeited.

  6. Vouchers cannot be withdrawn or transferred and must be used before they expire.

  7. Please update your LBank App to Android V8.2.4, iOS V6.2.3, or later.

How to Use Vouchers for Pay Payments

On the LBank Pay payment confirmation page, the system automatically selects the best available Spending Deduction Voucher if your order is eligible. You can select a different voucher or choose not to use one.

How-to Steps

  1. Visit LBank Pay payment confirmation page.

  2. Tap「Spending Deduction Voucher」to view the vouchers available for your order.

  3. Select another eligible voucher, or choose「Do Not Use a Voucher」.

  4. Return to the payment confirmation page and review the deduction amount and the actual amount payable.

  5. Confirm the details and complete your payment.

How Vouchers Are Selected

The system selects a Spending Deduction Voucher in the following order:

  1. Vouchers with higher deduction amounts take priority.

  2. Where deduction amounts are equal, vouchers with earlier expiry dates take priority.

  3. Where both deduction amounts and expiry times are identical, vouchers issued earlier take priority.

Example

Suppose you have a voucher offering “1 USDT off when you spend 20 USDT,” and your purchase amount is 25 USDT:

Item

Amount

Original purchase amount

25 USDT

Spending Deduction Voucher deduction

1 USDT

Purchase amount payable after deduction

24 USDT

📌This order meets the minimum spending requirement of 20 USDT, so the voucher can be used. Any applicable fees must be paid separately. The final deduction amount and actual amount payable are as shown on the payment confirmation page.

How to Use Vouchers for LBank Card Purchases

  1. For LBank Card purchases, the system automatically determines whether the transaction is eligible for a voucher. No manual selection is required.

  2. After a successful transaction, go to「Recent Activities」on the LBank Cash home page to view the actual amount charged, the “Spending Deduction Voucher X USDT” label, and the transaction status.

  3. If the merchant category is not eligible, or the system fails to retrieve or reserve a voucher, the transaction will proceed at the original amount, and the voucher will remain available. Final voucher eligibility and the deduction amount are subject to the actual processing results.

How to View Transaction Amount Detail

Tap the relevant transaction record to open “Transaction Details,” where you can view:

  1. Original transaction amount;

  2. Spending Deduction Voucher deduction;

  3. Actual amount charged;

  4. Fees and other charges.

How Vouchers Are Handled for Refunds

Once an order is successfully paid, the voucher is fully redeemed. If a full or partial refund is subsequently issued:

  1. The used voucher will not be returned.

  2. The refund amount will be allocated proportionally between the amount you paid and the promotional subsidy.

  3. The final refund amount and processing result are as displayed in the system.

Frequently Asked Questions

  1. Can I use multiple Spending Deduction Vouchers for one order?

    • No. Only one voucher may be used per order. Vouchers cannot be combined.

  2. Can Spending Deduction Vouchers cover fees?

    • No. Vouchers apply only to the purchase amount. You remain responsible for any fees. 

  3. How does voucher usage differ between LBank Pay and LBank Card?

    • For LBank Pay, you can view or change the voucher on the payment confirmation page, or choose not to use one. 

    • For LBank Card, the system automatically determines voucher eligibility, with no manual selection required.

  4. Why was no voucher applied to my Card transaction?

    • The merchant category may not be eligible, or the system may have failed to retrieve or reserve a voucher. In these cases, the transaction proceeds at the original amount, and the voucher remains available.

Reminder

Before use, check the voucher’s terms and validity, and update your LBank App to a supported version. Vouchers cover the purchase amount only, excluding fees. Each voucher is single-use; unused value is forfeited, and used vouchers are not returned after refunds. Final eligibility, deductions, and refund outcomes are subject to the payment page and system processing results.