LBank now enables PIX – Brazil’s instant payment system developed by the Central Bank. Enjoy 24/7 real-time transfers to purchase USDT, BTC, ETH, and other mainstream cryptocurrencies with Brazilian Real (BRL) in seconds.

Prerequisites: Complete KYC Verification

PIX purchases require KYC Level 1 (ID + CPF verification).

How to Complete KYC (Takes 2–5 Minutes)

  1. Log in: Tap「User Profile」→「Identity Verification > Setting」;

  2. ID information: Enter your CPF and upload a clear photo of your government-issued ID (RG or passport); Complete facial recognition;

  3. Submit to Review: Approval usually within 1 minute (max 24 hours);

📌See details of How-to on「Strengthen Account Security: Complete LBank KYC Verification (App)」.

📌Note: Use the same name and CPF as your bank account to avoid payment delays.

How-to Steps

Log In to Your LBank Account

  1. Visit LBank Official Website:  www.lbank.com.

  2. Log in with your registered email/phone and password.

  3. New user? Click Sign Up to create an account in 1 minute.

Access the「Buy Crypto」Section

  1. Tap「Buy Crypto > One-Click Buy」, switch to select「Buy」direction.

Enter Purchase Amount

  1. Tap to select Fiat (BRL) > Crypto (USDT) ; Or you can switch to buy BTC, ETH, or other supported assets.

  2. Input the amount in BRL you wish to spend.

  3. The system will automatically display:

    • The amount of 「I will pay」;

    • The amount of 「I will receive 」;

    • Real-time exchange rate (locked for every 10 minutes)

  4. Tap「Confirm」.

📌Smart CPF Check:

  1. If CPF was verified during registration: Proceed directly to the next step (Order Confirmation).

  2. If CPF is not bound: The system will prompt you to complete CPF verification first before continuing.

Review & Confirm Order

  1. Double-check Order details as shown:

    • Amount due: Amount of BRL to pay

    • Pairs: BRL/USDT

    • Price: Exchange rate for BRL/Targeted Asset (Auto refresh every 30 seconds) 

    • Fee: Service fee for deposit charged by PIX

    • Receivable amount: estimated amount of the buying asset

  2. Tap「Confirm」to generate the billing details.

📌The offer will be automatically refreshed per 30 seconds before confirmation.

Complete Payment via PIX

  1. A PIX QR code and copyable PIX key (Copia e Cola) will appear;

  2. Open your bank app (e.g., Nubank, Itaú, Bradesco, etc.);

  3. Scan the QR code or paste the PIX key;

  4. Confirm payment within 10 minutes to lock the rate;

  5. Once completed above actions, tap「Close」.

📌Tip: Use the same name registered on LBank to avoid delays. Be sure to complete the payment within the order validity period (usually 2 hours).

Crypto Credited Instantly

  1. Once the merchant confirms receipt (usually within seconds), the system will automatically detect the payment status and update the order.

  2. Usually, your crypto is automatically credited to your LBank Spot Account within 30seconds to 30minutes.

  3. You’ll receive an in-app notification and email confirmation.

Common Questions

  1. Why can’t I use PIX?
    : Complete KYC (including CPF) first. Check KYC status in your profile.

  2. Why was I asked to verify CPF during purchase?
    : CPF was not bound during registration. The system requires it for PIX compliance and security.

  3. Why is my payment not confirmed?
    : Ensure:

    • Payment is made within 10 minutes

    • Name and CPF match your LBank KYC

    • Sufficient balance in your bank

  4. Can I cancel an order?
    : Orders expire automatically after 10 minutes if unpaid. No manual cancellation needed.

  5. When can I start trading?
    : Immediately after crypto is credited to your Spot Wallet.

Security & Safety

LBank prioritizes your security with:

  1. Bank-grade encryption for all transactions

  2. Real-time fraud monitoring

  3. KYC + CPF binding to prevent unauthorized access

  4. 2FA (Google Authenticator/SMS) recommended for account protection

Important PIX Safety Rules:

  1. Do not use any unofficial channels or third-party intermediaries for transactions.

  2. Do not make any advance payments or alter the payment amount.

  3. It is recommended to take a screenshot of the PIX transfer receipt after payment for records.

⚠️Never share your PIX key or login details. LBank staff will never ask for your password.

Need Help?

  1. Submit Tickets: 「Tap Here」

  2. Email Support: [email protected]

 Secure, Fast, Zero Hidden Fees.
 Complete KYC with CPF and buy crypto with PIX in minutes!